What is moissanite?

Moissanite is a lab-grown gemstone known for its exceptional brilliance and fire. It ranks 9.25 on the Mohs hardness scale, making it extremely durable and resistant to scratching – second only to diamonds.

How does moissanite compare to diamonds?

Moissanite offers similar brilliance and hardness to diamonds at a fraction of the cost. While diamonds are slightly harder (10 on Mohs scale), moissanite actually has more fire and sparkle due to its higher refractive index.

Is your jewelry really made of 925 solid silver?

Yes. All our products are crafted from genuine 925 solid sterling silver, not silver-plated or filled. The silver is then plated with white gold, yellow gold, or rose gold for the desired finish.

Will the gold plating fade or tarnish?

With proper care, our gold plating will last for a long time. To extend its life, avoid exposing your jewelry to harsh chemicals, perfumes, lotions, and remove it before swimming or showering. Wipe with a soft cloth after each wear.

Are your products hypoallergenic?

Yes. 925 solid silver is hypoallergenic and nickel-free, making it safe for sensitive skin. If you have known allergies to silver or gold plating, please consult with your doctor before purchasing.

Do you offer a warranty?

Yes. All moissanite stones come with a lifetime warranty against manufacturing defects. If a stone becomes loose or falls out due to craftsmanship issues, we will repair or replace it. Normal wear and tear or accidental damage is not covered.

How do I find my correct bracelet or chain length?

For bracelets: Measure your wrist circumference and add 0.5–1 inch for a comfortable fit.

For chains: 18" sits at the collarbone (choker style), 20" sits just below, 22" rests on the chest, and 24" hangs lower. If unsure, we recommend 20" for men and 18" for women as a standard starting point.

Do you ship internationally?

Yes. We ship worldwide. Delivery times vary by destination – typically 5–12 business days for most countries. You will receive a tracking number once your order ships.

How long does it take to process my order?

Orders are processed within 1–2 business days. You will receive a confirmation email with tracking information once your order has been shipped.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unaltered, and in original packaging. Customers are responsible for return shipping costs unless the item is defective. Please contact us to initiate a return.

Can I exchange my item for a different size or color?

Yes. Exchanges are accepted within 30 days. Please contact our customer service team to arrange an exchange. Additional shipping charges may apply.

How should I care for my moissanite jewelry?

Clean your jewelry with warm water, mild soap, and a soft toothbrush. Avoid ultrasonic cleaners if your piece is gold-plated. Store separately from other jewelry to prevent scratching.

Is moissanite ethical and eco-friendly?

Yes. Our moissanite is lab-grown, which means no mining is involved. This makes it an ethical, conflict-free, and environmentally friendly alternative to mined diamonds.

Do you offer gift packaging?

Yes. All orders come in a beautiful gift-ready box, making them perfect for birthdays, anniversaries, or special occasions.

How can I contact customer support?

You can reach us via our contact form on the website. We typically respond within 24 hours.